Terms of Service
These Terms of Service ("Agreement") govern the relationship between GameTasker LTD (hereinafter referred to as the "Platform", "we", or "us") and any user (hereinafter referred to as the "User", "Customer", or "Tasker") accessing or using our services.
1. Platform Status & Scope of Services
1.1. GameTasker operates as a freelance exchange and classified marketplace for gamers. The Platform provides technical tools enabling Customers to post tasks and Taskers/Executors to submit offers.
1.2. The Administration is not a direct party to gaming transactions, does not act as an employer of Taskers, and acts solely as an informational intermediary and payment escrow guarantor.
2. Payment & Buyer Protection (Escrow)
2.1. All settlements between Customers and Taskers are conducted exclusively through the Platform's built-in "Buyer Protection" escrow system. Funds are reserved for the duration of the order, guaranteeing security for both parties.
2.2. The Platform charges a service fee of 20% of the order amount (minimum $1). A payment is considered completed once funds are successfully held in escrow.
3. User Conduct & Prohibited Actions
3.1. Users agree not to use the Platform for fraudulent activities, distributing malicious software, or spamming.
3.2. Off-Platform Deals: Attempting to transfer payments or trade contact information outside GameTasker is strictly prohibited and voids all Buyer Protection guarantees.
3.3. The Administration reserves the right to suspend or terminate accounts without compensation in cases of fraud, review extortion, off-platform settlement attempts, or submission of falsified completion proofs.
4. Refund & Cancellation Policy
Under the "Buyer Protection" service, reserved funds are refunded in full to the Customer under the following circumstances:
- Cancellation prior to start: The Customer cancels the order before the Tasker has confirmed readiness and started work.
- Mutual agreement: Both parties mutually agree to cancel the deal via the order chat.
- Arbitration decision: Customer Support (Arbitration) resolves a dispute in favor of the Customer due to non-performance or breach of deadlines by the Tasker.
Refund Procedure and Timeline:
To request a refund in disputed cases, contact Support via on-site chat or email at support@gametaskers.com. Requests are reviewed within 24–48 hours.
Important: Refunds are processed exclusively back to the original payment method used for the initial transaction.
Processing times depend on your card issuer/bank and typically range from 3 to 30 business days.
5. Limitation of Liability
5.1. Services are provided "as is". Resolution of subjective quality disputes is handled through Platform Arbitration and Verified Reviews.
5.2. The Administration shall not be held liable for account bans, suspensions, or restrictions imposed by game developers or publishers (Valve, Blizzard, Riot Games, etc.). Users acknowledge that account sharing or boosting may violate third-party terms of service.
5.3. Platform liability is strictly limited to the transaction amount held within the active deal.
6. Intellectual Property
All rights to software code, UI design, branding, and database architecture belong to GameTasker LTD. Automated scraping, data harvesting, or reverse engineering is strictly prohibited.