Guarantees & Arbitration

1. Buyer Protection

Every order on GameTasker is protected through the Buyer Protection escrow system. The Customer's payment is held securely throughout the entire task execution.

• We guarantee funds safety until the Customer confirms satisfactory completion.
• We guarantee a full refund if the Tasker fails to start or misses agreed deadlines.
• Important Notice: We do not insure against post-trade seller account recovery or game publisher sanctions. Service liability is limited to the current deal amount.

2. Arbitration & Dispute Resolution

Disputes are reviewed based on objective evidence (in-platform chat logs, screenshots, video recordings). In subjective performance disputes, decisions prioritize verifiable milestones and final match results.

3. Service Delivery & Acceptance Workflow

Since GameTasker facilitates digital gaming services (such as coaching, teaming up, and in-game guidance), physical delivery does not occur. The delivery lifecycle follows these steps:

• The Customer funds the order; payment is securely escrowed.
• The Tasker fulfills the digital service within agreed deadlines.
• Upon finishing, the Tasker clicks "Complete Task" in the order deal room.
• The Customer has 48 hours to inspect results. The service is accepted once the Customer clicks "Accept Work".
• If 48 hours elapse without Customer action or an open dispute, the order completes automatically, and funds are released to the Tasker.